Via the app, you choose whether you want to keep the bike on a monthly basis or via a six-month subscription.

The bike will be delivered (for free) if you are within Jonna's delivery zone (Stockholm). Deliveries take place on Wednesdays. If you are situated outside of their delivery zone or prefer to pick the bike up yourself, you can do so in Jonna's store on Tegelbacken 4A. Pick-up is possible on Mondays, Wednesdays and Fridays between 2-5 pm.
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Repairs

• Repairs are included in the monthly price (for example flat tire, gear malfunction, broken chain, saddle, or lights).
• If the problem affects the possibility of biking safely, Jonna will come to the bike to repair or exchange it within two working days.
• You then need to present the following: the bike, the key to the bike, and your ID.
• If the problem doesn't affect the possibility to bike safely, you need to bring the bike to Jonna's store where they will fix the issue.

Theft

• If the bike (or a part of it, e.g. a tire) is stolen, you need to report this to the police within 48 hours, and also report the event to Jonna along with returning the key.
• When the above is fulfilled, the deductible is SEK 750 and you get a new bike.

Prices

The time frames listed below refer to the binding period - the subscription will continue at the same monthly price also after the end of the binding period. You are responsible for cancelling your subscription.
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The prices refer to the monthly price.
• Month-to-month: SEK 299
• 6 months: SEK 229

Payment occurs monthly and is debited from the card you entered in the app when you started the subscription.
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Cancelling your subscription

You cancel your subscription by returning the bike to Jonna's store. You are charged per every new month, which means that if you started your subscription on for example the 12th day of a month, you should return it before the 12th day of the month you wish to cancel your subscription, to prevent that a new billing cycle begins.
If your binding time has not come to an end when you hand in the bike, you will be charged until it does come to an end.
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For full terms and conditions, click here.